Frequently asked questions
Can't find what you're looking for?
How much do you charge for delivery?
Please see our shipping policy for a full list of delivery options, times and prices.
Do you offer a framing service?
We offer a framing service on all prints, to enquire about this please contact a member of the team via retail.shop@ysp.org.uk or call +(0)44 1924 832620 for more information.
Do you offer Own Art?
Own Art is available on purchases from £100–£2,000. To enquire about this please contact a member of the team via retail.shop@ysp.org.uk or call +(0)44 1924 832620. T&Cs apply.
How do I enquire about stocking your shops?
We welcome submissions of work, please forward any enquiries to amanda.peach@ysp.org.uk and elsie.swannick@ysp.org.uk
Do I need to buy a ticket to collect my online order from the Weston?
No, you can visit our Weston Centre without the need for an admissions ticket. The shop, restaurant and gallery are open Tuesday – Sunday, and bank holidays.
My order is a gift, can I ship it to another address?
Yes, please ensure you enter the required shipping address during checkout. You can add your details as a separate billing address.
Is everything you stock in-store available online?
Whilst we do our best to offer as many products as possible online, not everything you can find in-store is available online.
I saw an item in the shop I’d like to buy but can't find it online, how can I buy it?
If you’re interested in a particular item, please contact the shop via retail.shop@ysp.org.uk or call +(0)441924 832620 and a member of the team can help with any questions you may have.
Can I purchase your YSP Gin in-store?
Yes. Our YSP Gin is available to purchase from The Weston Shop.
How can I be the first to know about exhibition drops?
By joining our retail Mailing List you will be the first to know about any merchandise and exhibition drops. We also post lots of updates on our Instagram, so make sure to follow us there.